Systematix API

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CustomerAgentCallHistoryGet

The following routes are available for this service:
GET/customer/agent/callhistoryGet agent call history.

To override the Content-type in your clients, use the HTTP Accept Header, append the .json suffix or ?format=json

To embed the response in a jsonp callback, append ?callback=myCallback

HTTP + JSON

The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.

GET /customer/agent/callhistory HTTP/1.1 
Host: api.systematix.solutions 
Accept: application/json
HTTP/1.1 200 OK
Content-Type: application/json
Content-Length: length

{"status":"error","result":{"history":[{"agentKey":"String","inSession":false,"callId":"String","callingNumber":"String","dnisPresentation":"String","agentName":"String","destination":"String","sessionStartUtc":"0001-01-01T00:00:00.0000000","sessionEndUtc":"0001-01-01T00:00:00.0000000","waitTime":0,"duration":0}]},"error":{"code":"String","message":"String"}}