| GET | /customer/agent/callhistory | Get agent call history. |
|---|
To override the Content-type in your clients, use the HTTP Accept Header, append the .xml suffix or ?format=xml
The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.
GET /customer/agent/callhistory HTTP/1.1 Host: api.systematix.solutions Accept: application/xml
HTTP/1.1 200 OK
Content-Type: application/xml
Content-Length: length
<ApiResponseOfCustomerAgentCallHistoryGetCustomerAgentCallHistoryGetResponsetxEhri_SY xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/Systematix.ExternalAPI.Model">
<Error>
<_x003C_Code_x003E_k__BackingField>String</_x003C_Code_x003E_k__BackingField>
<_x003C_Message_x003E_k__BackingField>String</_x003C_Message_x003E_k__BackingField>
</Error>
<Result>
<History xmlns:d3p1="http://schemas.datacontract.org/2004/07/Systematix.Portal.ServiceModel.DTO">
<d3p1:ApiAgentCallHistory>
<d3p1:AgentKey>String</d3p1:AgentKey>
<d3p1:AgentName>String</d3p1:AgentName>
<d3p1:CallId>String</d3p1:CallId>
<d3p1:CallingNumber>String</d3p1:CallingNumber>
<d3p1:Destination>String</d3p1:Destination>
<d3p1:DnisPresentation>String</d3p1:DnisPresentation>
<d3p1:Duration>0</d3p1:Duration>
<d3p1:InSession>false</d3p1:InSession>
<d3p1:SessionEndUtc>0001-01-01T00:00:00</d3p1:SessionEndUtc>
<d3p1:SessionStartUtc>0001-01-01T00:00:00</d3p1:SessionStartUtc>
<d3p1:WaitTime>0</d3p1:WaitTime>
</d3p1:ApiAgentCallHistory>
</History>
</Result>
</ApiResponseOfCustomerAgentCallHistoryGetCustomerAgentCallHistoryGetResponsetxEhri_SY>