Systematix API

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CustomerAgentStatistics

The following routes are available for this service:
GET,POST/customer/agentstatisticsStatistics for agents.

To override the Content-type in your clients, use the HTTP Accept Header, append the .xml suffix or ?format=xml

HTTP + XML

The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.

POST /customer/agentstatistics HTTP/1.1 
Host: api.systematix.solutions 
Accept: application/xml
Content-Type: application/xml
Content-Length: length

<CustomerAgentStatistics xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/Systematix.ExternalAPI.Model">
  <AgentKey>String</AgentKey>
  <ApiKey>String</ApiKey>
  <End>0001-01-01T00:00:00</End>
  <Start>0001-01-01T00:00:00</Start>
</CustomerAgentStatistics>

HTTP/1.1 200 OK
Content-Type: application/xml
Content-Length: length

<ApiResponseOfCustomerAgentStatisticsCustomerAgentStatisticsResponsetxEhri_SY xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/Systematix.ExternalAPI.Model">
  <Error>
    <_x003C_Code_x003E_k__BackingField>String</_x003C_Code_x003E_k__BackingField>
    <_x003C_Message_x003E_k__BackingField>String</_x003C_Message_x003E_k__BackingField>
  </Error>
  <Result>
    <Statistics xmlns:d3p1="http://schemas.datacontract.org/2004/07/Systematix.Portal.ServiceModel.DTO">
      <d3p1:ApiCustomerAgentStatistics>
        <d3p1:AgentKey>String</d3p1:AgentKey>
        <d3p1:AgentRef>0</d3p1:AgentRef>
        <d3p1:CallsOut>0</d3p1:CallsOut>
        <d3p1:SecondsOut>0</d3p1:SecondsOut>
      </d3p1:ApiCustomerAgentStatistics>
    </Statistics>
  </Result>
</ApiResponseOfCustomerAgentStatisticsCustomerAgentStatisticsResponsetxEhri_SY>