GET,POST | /customer/agentstatistics | Statistics for agents. |
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To override the Content-type in your clients, use the HTTP Accept Header, append the .xml suffix or ?format=xml
The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.
POST /customer/agentstatistics HTTP/1.1
Host: api.systematix.solutions
Accept: application/xml
Content-Type: application/xml
Content-Length: length
<CustomerAgentStatistics xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/Systematix.ExternalAPI.Model">
<AgentKey>String</AgentKey>
<ApiKey>String</ApiKey>
<End>0001-01-01T00:00:00</End>
<Start>0001-01-01T00:00:00</Start>
</CustomerAgentStatistics>
HTTP/1.1 200 OK Content-Type: application/xml Content-Length: length <ApiResponseOfCustomerAgentStatisticsCustomerAgentStatisticsResponsetxEhri_SY xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/Systematix.ExternalAPI.Model"> <Error> <_x003C_Code_x003E_k__BackingField>String</_x003C_Code_x003E_k__BackingField> <_x003C_Message_x003E_k__BackingField>String</_x003C_Message_x003E_k__BackingField> </Error> <Result> <Statistics xmlns:d3p1="http://schemas.datacontract.org/2004/07/Systematix.Portal.ServiceModel.DTO"> <d3p1:ApiCustomerAgentStatistics> <d3p1:AgentKey>String</d3p1:AgentKey> <d3p1:AgentRef>0</d3p1:AgentRef> <d3p1:CallsOut>0</d3p1:CallsOut> <d3p1:SecondsOut>0</d3p1:SecondsOut> </d3p1:ApiCustomerAgentStatistics> </Statistics> </Result> </ApiResponseOfCustomerAgentStatisticsCustomerAgentStatisticsResponsetxEhri_SY>